Cancellation Policy
Clear guidelines for service cancellations
User-Initiated Cancellation
24-Hour Cancellation Window
You can cancel paid services (site visit, legal, home loan assistance) within 24 hours of booking, provided the service hasn't started.
Eligible Services:
Site visits, Legal consultations, Home loan assistance, Documentation services
Platform Cancellation
RealtyRoof Reserves Rights
RealtyRoof reserves the right to cancel services in cases of fraud detection, incorrect listings, or platform misuse.
• Fraud Detection: Suspicious activities or false information
• Incorrect Listings: Properties with false details or pricing
• Platform Misuse: Violation of terms and conditions
Full refund will be issued in such cases
How to Cancel Your Service
Contact us within 24 hours of booking
Email us at support@realtyroof.in or call our helpline
Provide your booking reference and reason for cancellation
Need to Cancel a Service?
Contact our support team for immediate assistance
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