Cancellation Policy

Clear guidelines for service cancellations

1User-Initiated Cancellation

24-Hour Cancellation Window

You can cancel paid services (site visit, legal, home loan assistance) within 24 hours of booking, provided the service hasn't started.

Eligible Services: Site visits, Legal consultations, Home loan assistance, Documentation services

2Platform Cancellation

RealtyRoof Reserves Rights

RealtyRoof reserves the right to cancel services in cases of fraud detection, incorrect listings, or platform misuse.

Fraud Detection: Suspicious activities or false information

Incorrect Listings: Properties with false details or pricing

Platform Misuse: Violation of terms and conditions

Full refund will be issued in such cases

3How to Cancel Your Service

1

Contact us within 24 hours of booking

2

Email us at support@realtyroof.in or call our helpline

3

Provide your booking reference and reason for cancellation

Need to Cancel a Service?

Contact our support team for immediate assistance